CONSUMER PROTECTION ACT
TOP 10 MCQ
1. As per section 2(1)(m) of Consumer Protection Act 1986, “person” includes:
[i] A firm whether registered or not
[ii] A Hindu undivided family
[iii] A co-operative society
[iv] Every other association of persons whether registered under the Societies Registration Act, 1860 or not
(a) [i], [ii] & [iii]
(b) [i], [iii] & [iv]
(c) [i], [ii] & [iv]
(d) [i], [ii], [iii] & [iv]
2. Which of the following statements is false about responsibilities of a consumer?
(a) Consumer must follow the instructions in respect of product safety
(b) Consumer must ask for cash memo as proof of purchase
(c) Consumer must file complaint in a consumer court even if the amount of loss is small
(d) A consumer must encourage unethical practices like black marketing, hoarding etc
3. Which of the following statements is not true with regard to the National Commission?
(a) It consists of a President and at least five other members, one of whom should be a woman
(b) The members are appointed by the Central Government
(c) A complaint can be made to the National Commission when the value of the goods or services in question, along with the compensation claimed, exceeds 1 crore
(d) Where the aggrieved party was not satisfied with the order of the National Commission, the case can be taken to the Supreme Court of India
4. Which of the following statements is NOT true with regard to the District Forum?
(a) It consists of a President and at least two other members, one of whom should be a woman.
(b) The members are appointed by the District Government.
(c) A complaint can be made to the District Forum when the value of the goods or services in question, along with the compensation claimed, does not exceed 10 lakhs.
(d) All of the above.
5. If a consumer is not satisfied with the decision of the State Commission, he can make a further appeal in:
(a) National Commission
(b) District Forum
(c) Supreme Court of India
(d) All of the above
6. Provisions of which of the following will apply relating to search and seizure under Consumer Protection Act, 2019?
(a) Code of Criminal Procedure, 1973
(b) Indian Penal Code, 1860
(c) Consumer Protection Act, 1986
(d) Consumer Protection Act, 2019
7. District Consumer Disputes Redressal Commission is established by:
(a) State Government
(b) Central Government
(c) Both (a) and (b)
(d) None of the above
8. Which section of the Consumer Protection Act, 2019 deals with the Powers and Functions of the Central Authority?
(a) Section 10 of the Consumer Protection Act, 2019
(b) Section 18 of the Consumer Protection Act, 2019
(c) Section 19 of the Consumer Protection Act, 2019
(d) Section 20 of the Consumer Protection Act, 2019
9. Section 35 of the Consumer Protection Act, 2019 deals with:
(a) Manner in which complaint shall be made
(b) Filing of complaint
(c) Transitional provision
(d) Transfer of cases
10. Out of the following statements, one or more than one is/are correct to explain the meaning of “unfair trade practice” as per Consumer Protection Act:
[P] It is a practice which, for the purpose of promoting the sale, use or supply of any goods, adopts any unfair method.
[Q] Represents that the services are of a particular standard, quality or grade.
[R] Represents that the goods are reconditioned or old goods as new goods.
[S] Makes a false or misleading representation concerning the need for, or the usefulness of any goods or services.
(a) Only [P]
(b) [Q] and [R]
(c) [Q], [R] and [S]
(d) All of the above
ANSWER KEY
| 1-d | 2-d | 3-a | 4-d | 5-a | 6-a | 7-a | 8-b | 9-a | 10-d |
|
|
|
